My Associates and Directions to the Offices
My Associates (supervised intern-employees) meet our clients at 157 Van Ness Ave on the near Westside and I hold my sessions in my downtown home. My Associates right now are registered MFT interns Judy Patton and Robin Austin. I hire only interns who are wise and highly competant, because I'm selfish! That way I can gain from them as much as they can gain from me, even if they are newer to this profession than I am. So rest assured, if my practice is too full, which it usually is, one of these talented partners of mine will serve you well. I can also refer you to other therapy colleagues I trust.
My home-office is 212 May Ave is in downtown Santa Cruz. Take Ocean off Rt #1, cross Water, 1st left on Leonard at Jack-in-the-Box, then right onto May. To avoid parking tickets, drive to the end of the block, turn around and park right next to the children's park. I do have a sweet, active kitty fittingly named Rascal who is most welcoming to clients. However, if you are strongly allergic to cats, we'll use the 157 Van Ness office.
Robin and Judy work at 157 Van Ness Ave on Santa Cruz's Westside quite near where Rt#1 becomes Mission Sttreet. Only nine short blocks further West, turn left onto Van Ness one block past Laural St. Our building (formerly a church) is immediately on your right just beyond the big new PAMF office building on the corner. Please don't park down the driveway behind the building. Instead, park on the street or in the Taqueria's parking lot (they don't tow). Then walk around the building to its rear; the lobby's right up the stairs. Your therapist will come out and welcome you at the start of session.
Scheduling Sessions; Rescheduling in the Same Week vs. Canceling
Most clients meet us weekly, though we can meet more or less frequently. To make an appointment with one of us, just call or e-mail me. There is a form below you can use if you want. If you miss your scheduled therapy appointment, or wait until the "day of" to cancel, you will normally be required to pay the full cost of the session. However, I know things come up, including illness, so you may need to miss a session, so I'll forgive the charge if you reschedule your appointment wtihin the same week. In this case, you must text or call me rather than e-mail, so I can check when I have openings.
Most clients are charged $120 per 55-minute session. You can pay via PayPal, check or cash. For its clients, Beacon pays us directly. Normally, I do not discount my fee on a "sliding scale". However, see "Special Programs," below. My Associates have their own policies on fees, though checks given to them should be made out to me, as they are my employees.
Although I am on one, otherwise my Associates and I are not on any pre-approved insurance "panels". However, we are glad to write a receipt monthly for all your session fees with your diagnosis and other codes, which you can fax to your insurance company. They should then reimburse you, minus your "copay". You'd be wise to check in advance with them to confirm that they will reimburse you for an "out-of-network provider", what amount they'll pay per session, whether you have a deductible, whether it's been met and whether they're going to limit the number of sessions. (About limiting sessions, you should know that for most mental diagnoses of adults and children, California and federal law provide for "parity". This means the company can't limit a 'mental' treatment any more than it can limit a 'medical' or 'physical' treatment. For more information, Google "CA Parity Law" and "Federal Parity Law."). (The one panel I am on is that of Beacon, which is the outpatient contractor under the Central Coast Alliance for Heallth plan for County MediCal.)
Special Programs: Employee Assistance, Victim Witness and Pro Bono:
Most employers have an "EAP" (Employee Assistance Program) that is separate from regular health insurance, that provides up to 6 visits/year with a counselor to assist the employee on any matter of concern - work-related or personal. I also take Victim Witness clients, folks who have been victims of crime who are provided counseling by the Santa Cruz County Probation Department out of fines paid by convicted criminals. Finally, I do usually reserve one "Pro Bono" therapy slot for a client in serious financial pressure, and we work out a special or no-fee situation. This slot is usually full, so you may have to wait quite a while until one comes open. Again, Judy and Robin decide for themselves about participating in these programs and may or may not accept your best offer if you feel you can't afford our regular fee.